Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

4.2 (944 reviews)

8800 Vistana Centre Drive, Orlando, FL, 32821, United States   •  Weather:    •   Local Time:     •  Phone: 407-239-3100   •  Hotel Reservations: 866-208-0003

4.2

Resort Policies

ADA

The resort is compliant with ADA. ADA compliant villas are available.


Smoking

Our resort is smoke free. While designated smoking areas are available throughout the resort, smoking is prohibited in all villas, on balconies, and in enclosed areas around the pools and children’s play areas. A fee of 250 USD will be charged to any guest who smokes in smoke-free zones.


Package Handling

There is a package handling fee for all incoming and outbound packages. Please contact the resort directly for additional details.


Check Cashing

Check cashing services are not available.


Gift Certificates

To redeem a gift certificate, please fax a copy of the gift certificate along with the guest's name, address, phone number, and desired redemption dates and accommodations to (407) 903-4302, or call (800) 583-6170, ext. 7.


Early Arrival

We are pleased to accommodate early arrivals upon request, subject to availability. To guarantee early check-in, we recommend guests reserve their villa for the night prior to arrival. Guests who arrive early may use the resort facilities and store their luggage in the lobby until their villa is ready.


Housekeeping

Resort rates are available with or without housekeeping. Guests who opt for housekeeping service will receive a complete villa cleaning each day of their stay and a bed linen change every third day. Additional linen changes can be added for a nominal fee. Guests who opt out of housekeeping service may add it at a later date, for a fee. Please contact the resort for additional details.


Extra Bedding

We are pleased to provide complimentary cribs as well as rollaway beds (for a fee). Villas can accommodate one rollaway bed.


Alcohol

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).


Age Requirement

Guests must be 18 years or older with photo identification to make a reservation.